Contact Us

TALK TO A PERSON

Email support@grimblecorp.com. A person reads every message and replies within 2 business days (Monday to Friday, not counting US federal holidays). Support is by email only, so every answer is in writing.

Write to us about orders, shipping and tracking; damaged, defective, wrong or missing Items; cancellations and refunds; privacy requests (subject line "Privacy request"); copyright or trademark notices (subject line "IP notice"); or anything else.

HELP US HELP YOU FASTER

Please include your order number (it is in your confirmation email), the name and email address used for the order, and for a damaged or wrong Item, photos of the Item, the packaging and the shipping label.

ABOUT THE HELP DESK

The Help Desk inside our 3D world is part of the story. It cannot see or change orders. For anything real, email us.

BUSINESS DETAILS

Grimble is an independent online store, shipping worldwide.

We do not publish a mailing address. Please email us first; if anything needs to be sent back, we will tell you where.

OUR POLICIES

Shipping Policy · Refund and Returns Policy · Privacy Policy · Terms of Service